These terms apply to transportation arranged through Golden Ride Miami, a service of Miami Beach Tours and Services ACS LLC. Your written quote and confirmation may contain trip-specific terms that supplement this page. If there is a conflict, the signed or accepted trip-specific confirmation controls for that reservation.
1. Requests and confirmation
For an eligible pickup more than 24 hours away, the reservation is confirmed automatically after Stripe verifies full payment, and the customer receives the official booking voucher. Reservations made 24 hours or less before pickup may still be submitted and paid online, but remain pending until a Golden Ride Miami representative manually verifies availability and sends written approval. This short-notice review helps ensure that the appropriate driver and vehicle can provide the service properly. Payment by itself does not confirm a short-notice reservation.
2. Prices and changes
Published rates are fixed one-way base rates between PortMiami and an eligible verified address within the corresponding service area, for the listed vehicle category. The reservation form adds applicable child-seat and night-service charges, then displays the complete trip total and 4% card-processing charge before payment. Each direction requires its own reservation. Extra stops, unusual luggage, special events, or nonstandard requirements must be disclosed in advance and may require a separately approved charge. Changes after confirmation may change the price or require a different vehicle.
3. Payment
Online bookings completed through this website require payment of 100% of the trip total. Golden Ride Miami calculates and displays an additional 4% credit-card processing charge before checkout; Stripe charges exactly the final total shown by the website and does not add another percentage.
4. Courtesy waiting
PortMiami pickups include up to 1 hour and hotel or residence pickups include up to 15 minutes from the scheduled pickup time. When the other endpoint is an airport, courtesy waiting is up to 1 hour from the recorded landing time for domestic flights and up to 2 hours for international flights. Once the applicable courtesy period ends, additional waiting is charged at $50 for each additional 30-minute period or portion thereof. Staying in contact does not extend the courtesy period, but it helps us coordinate the service whenever a delay occurs.
5. Cancellations and no-shows
For SUV and van reservations, cancellations made at least 48 hours before scheduled pickup receive a full refund; cancellations under 48 hours are nonrefundable. For bus, minibus, or coach reservations: cancellations at least 14 days before service receive a full refund; cancellations 7–13 days before service receive a 50% refund; cancellations under 7 days are nonrefundable. No-shows and unused portions of service are nonrefundable.
6. Child seats
The first requested child seat or booster is included. The second and each additional seat are $20. Seat type and quantity must be provided in advance. The responsible adult must verify that the requested seat type is appropriate and ensure the child is secured correctly.
7. Meet & Greet
Optional Meet & Greet is $80 per service. It must be requested and confirmed in advance.
8. Night service
A $30 night-service fee applies per service from 9:00 PM to 7:00 AM. For Naples and Orlando routes, a $50 night-service fee applies per service from 6:00 PM to 7:00 AM.
9. Vehicles and luggage
Reservations confirm a vehicle category and capacity, not a specific make, model, year, color, or configuration unless explicitly stated in writing. Vehicle examples and photographs are illustrative. All luggage and oversized items must be disclosed. We may require a larger vehicle, revise the price, or decline unsafe loads.
10. Delays, conduct, and safety
Travel times are estimates and may be affected by traffic, weather, road closures, cruise-terminal or airport operations, and events outside reasonable control. Passengers must follow lawful safety instructions. Smoking, illegal activity, dangerous conduct, and undisclosed hazardous or prohibited items are not permitted. Cleaning or damage caused by a passenger may be charged to the responsible customer.
11. Contact
Questions about these terms may be sent to management@miami-beach.tours or +1 (786) 597-2547.